Alarm boxes not working in Manhattan - FOX 10 News | myfoxphoenix.com

Alarm boxes not working in Manhattan

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NEW YORK (MYFOXNY) - New York city's aging street alarm box system failed in Manhattan on Tuesday afternoon.

The city blamed an "infrastructure failure" and said that Verizon was working on the problem.  The boxes were working again by 11 p.m.

Emergency officials had told people to use the 9-1-1 system to report emergencies while the repairs were being made.

It said that people who are deaf or hard-of-hearing should use the 9-1-1 Tapping Protocol" from a land line.  That method requires a caller to dial 9-1-1, wait four seconds, then repeatedly single-tap on the mouthpiece of the phone for police assistance and repeatedly double-tap for fire or medical assistance.


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