Defective water meter leads to wild water bills in DeKalb Co. - FOX 10 News | myfoxphoenix.com

Defective water meter leads to wild water bills in DeKalb Co.

Posted: Updated:
DEKALB COUNTY, Ga. -

DeKalb County says a defective meter caused all kinds of water problems for two sisters in Lithonia. They've gotten four bills this month for their water service, including one that said they owed $5,000.

Geneva and Treva Bibbs-Bugg said they knew their June bill had to be wrong.

"Right off the bat knew, OK this is a mistake. There is no way I owe five grand," said Geneva.

Treva added, "We have not had a flood here, no pipes have burst. There's nothing catastrophic. I know you don't want us to pay water for the whole neighborhood, so obviously there's a problem and we want to get  this straightened out."

The twin sisters emailed and called water officials. Within days, they were sent a new bill for much less.

"I was OK with the $74 bill, because that's more along the lines of what we usually pay," said Geneva Bibbs-Bugg.

But just two days later, the sisters got another bill, this time for $202.

"I'm not paying $202. OK? I put that in that email. I'm not paying $202, I know that that is not right," said Geneva.

DeKalb seemed to agree and two days later, they quoted the sisters another amount due --the fourth for the same service period -- of $124.

They paid up, but the two public school educators are now worried they won't be able to afford whatever is coming their way with the next bill.

"We certainly don't want this looming over our heads all summer while they try and figure out  whatever it is they need to do," said Treva.

DeKalb Watershed Management told FOX 5 that a broken meter caused four different incorrect readings, which led to four different incorrect bills. They say the meter has been fixed and the correct amount due is about $87.

  • More Local NewsMore>>

  • GBI issues amber alert for two-year old girl

    GBI issues amber alert for two-year old girl

    Wednesday, April 23 2014 6:46 PM EDT2014-04-23 22:46:51 GMT
    Maliah Harris Maliah Harris
    The Georgia Bureau of Investigation has issued a Levi’s Call, Georgia’s Amber Alert. The Mississippi Highway Patrol is on the lookout for 2 year old Maliah Harris. Harris is believed to have been abducted in from Caledonia Mississippi Wednesday morning. Harris is described as a white two-year-old female with blonde hair. Authorities said Harris was possibly abducted by Donald Boyd Harris. Boyd is described as a 34-year old 5’11” white male with brown hair and blue eyes. Authorities believe th...
    The Georgia Bureau of Investigation has issued a Levi’s Call, Georgia’s Amber Alert. The Mississippi Highway Patrol is on the lookout for 2 year old Maliah Harris. Harris is believed to have been abducted in from Caledonia Mississippi Wednesday morning. Harris is described as a white two-year-old female with blonde hair. Authorities said Harris was possibly abducted by Donald Boyd Harris. Boyd is described as a 34-year old 5’11” white male with brown hair and blue eyes. Authorities believe th...
  • Governor signs controversial gun bill into law

    Governor signs controversial gun bill into law

    Wednesday, April 23 2014 6:12 PM EDT2014-04-23 22:12:43 GMT
    A few hundred gun rights advocates gathered for Wednesday's bill signing in Ellijay with top officials including House Speaker David Ralston and bill sponsor Rep. Rick Jasperse.
    A few hundred gun rights advocates gathered for Wednesday's bill signing in Ellijay with top officials including House Speaker David Ralston and bill sponsor Rep. Rick Jasperse.
  • Cobb firefighter battles cancer linked to common virus

    Cobb firefighter battles cancer linked to common virus

    Wednesday, April 23 2014 6:11 PM EDT2014-04-23 22:11:34 GMT
    It's Frank Summers job on the Cobb County Fire Department’s technical rescue team, to be ready for tough moments no one is really ready for.
    It's Frank Summers job on the Cobb County Fire Department’s technical rescue team, to be ready for tough moments no one is really ready for.
Powered by WorldNow

KSAZ-TV & KUTP
511 W. Adams St.
Phoenix, AZ 85003

Phone: (602) 257-1234
Fax: (602) 262-0177

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices