If you are someone who is passionate about animal care and passionate about giving excellent customer service for pets and their owners, then come join us at Duke Animal Hospital! We are a new, forward reaching animal hospital located in the Lakeview area at 3941 N Ashland near the corner of Ashland Ave. and Irving Park Road.
We are currently seeking candidates with previous experience in an animal hospital setting to fill a Full Time Veterinary Assistant/Technician position and is also cross trained and able to fulfill Front Desk/Receptionist duties to join our team!
WE WILL NOT CONSIDER APPLICANTS WHO DO NOT HAVE PREVIOUS VETERINARY MEDICAL EXPERIENCE. Applicants without previous veterinary medical experience will NOT be answered.
To find out more please contact us. We look forward to hearing from you!
Learn more about us at www.dukeanimalhospital.com or check us out on Yelp!
For inquiries regarding the position email us at firstname.lastname@example.org
Fax your resumes with cover page to (847) 779-0398.
See below for job descriptions for Veterinary Assistant/Technician and Front Desk/Reception applicants:
Veterinary Assistant/Technician and Front Desk/Receptionist
Your job entails several important and critical aspects of our hospital; animal care and treatment, customer service, and hospital cleanliness.
-Animal Care & Treatment Responsibilities: animal restraint, blood draws (esp. jugular), prepping/placing IV catheters w/minimal trauma, SQ/IM/IV injections, vaccine preparation, setting-up x-ray, taking and developing x-rays, drug administration, bandage/splint applications, anesthetic monitoring, recognize problems during anesthetics, surgical prep, surgical assistance, performing dentals, charting, running ECG telemedicine, cytologies, & blood smears, maintain surgery, cleaning & sterilization of instruments, anesthetic machine maintenance, perform urinalysis w/sediment, operate/monitor fluid pumps, perform TPR's, admit patients, discharge patients, prepare laboratory samples, nail trims, ear cleaning, anal sac expressions, collect fecal samples, operate in-house lab equipment and tests, knowledge of drugs and their dosages and uses, recognize drugs correctly, count/prepare prescriptions, critical care monitoring, recognizing & reporting pain/distress/abnormal patients, emergency services (CPR, unaided catheterization/intubation, drug administration), intubation/extubation, suture/staple removals, enemas, cover/explain at-home care, mathematics (conversions/calculations), maintain all logs (controlled, surgery, x-ray, in-house lab, out-going lab), changing/monitoring oxygen tanks, maintaining a high standard of patient care, use the least amount of restraint required for a procedure to be done, assisting other technicians and assistants in any way when requested or needed, supervision of assistants, dedication to continuing to improve your education and skills.
-Customer service Responsibilities: answering phones, taking and passing messages to the appropriate staff member, answering questions (on phone/in person), giving treatment demonstrations (pilling, SQ fluids, insulin admin, etc), client education, invoicing/checking out clients, taking payments (cash, credit card, checks), obtaining patient history, recognizing/preventing client confusion, preparing exam rooms for client and doctor, appropriate record keeping, prepping/pulling charts, making appointments, calling owners with results, call owners to check on patients, call owners with updates, assisting/preparing for euthanasia, assisting clients with large purchases, assist clients with pets, provide information about all retail products, maintain compassion and professionalism during high-stress situations.
-Hospital Cleanliness Responsibilities: vacuuming, mopping, changing garbage, dusting, stocking and cleaning exam rooms, cleaning kennels, cleaning up vomit/stool/urine/spills, equipment maintenance, replenishing supplies, clean pet dishes, follow isolation ward protocols, litter pans, laundry, keep odors to a minimum, overall hospital maintenance (indoors and outdoors).