Philadelphia customers, check your statements because it's possible this could happen to you, FOX 29's Lauren Cohn explains.
Marianne Sparta got quite a surprise when she received a bill for more than $6,000 from the water company.
The water company says Sparta's meter had not been registering from April of 1998 through November of 2012. That's 14 years.
Sparta says she sent the water department a check every month. But they say she had only been paying for service, not usage, since 1998.
The $6,447.18 charge has Sparta outraged.
"I just don't know how they came up with that figure. and I think after all these years, I know we would owe them something but really I feel the water company needs to step up and we shouldn't be responsible for that enormous sum"
The water company also admits they did not catch the error until they installed a new meter in August of this year.
The water department also says, "We are in the midst of changing batteries to automatic meter readers so that everyone is getting accurate bills. Sometimes when we go out we are finding more problems like this."
Sparta's next step is a hearing with the water department.
Sunday, May 19 2013 7:32 PM EDT2013-05-19 23:32:42 GMT
It was a gloomy Sunday as the whole area remain socked in with low clouds & fog, drizzle and scattered showers.
The weather remains unsettled through most of the work week. The difference is that it will really warm up -- temperatures soar into the 80s by Tuesday. That mild and humid air mass will fuel afternoon thunderstorms.
By Thursday a cold front moves by bringing more rain. It will also bring drier and cooler weather by Friday as we finally clear out.
Sunday, May 19 2013 5:27 PM EDT2013-05-19 21:27:52 GMT
Pounding winds and violent surf from Hurricane Sandy left their mark on Ocean City, NJ. Beaches were washed out and there's concern about debris washing up. But Mayor Jay Gillian says no need to worry.
Mayor of Ocean City says no need to worry about debris filled beaches after Hurricane Sandy. He says plans have been taking place to make sure they're safe and clean.
Sunday, May 19 2013 5:25 PM EDT2013-05-19 21:25:28 GMT
The Pennsylvania State Police are searching for 21-year-old Matthew Royer, who went missing after leaving his apartment at the University of Rhode Island. Police says Royer left his college apartment
The Pennsylvania State Police are searching for 21-year-old Matthew Royer, who went missing after leaving his apartment at the University of Rhode Island. Police says Royer left his college apartment
Sunday, May 19 2013 8:20 AM EDT2013-05-19 12:20:57 GMT
Finding a job without a college degree can be a difficult task, even if you're a war veteran. Now, they have the opportunity to turn their military training into college credits.
Finding a job without a college degree can be a difficult task, even if you're a war veteran. Now, they have the opportunity to turn their military training into college credits.
Sunday, May 19 2013 7:58 AM EDT2013-05-19 11:58:46 GMT
Once hailed as a hero after surviving a shotgun blast to his face in 2007, a former police officer is now charged with raping and sexually assaulting two women at gunpoint he met at a party.
Once hailed as a hero after surviving a shotgun blast to his face in 2007, a former police officer is now charged with raping and sexually assaulting two women at gunpoint he met at a party.
Sunday, May 19 2013 1:45 AM EDT2013-05-19 05:45:51 GMT
A Powerball jackpot-winning ticket worth an estimated $590.5 million was sold in Florida, but there were also million-dollar winners sold in Pennsylvania and New Jersey, according to the lottery.
A Powerball jackpot-winning ticket worth an estimated $590.5 million was sold in Florida, but there were also million-dollar winners sold in Pennsylvania and New Jersey, according to the lottery's website.
Friday, May 17 2013 11:44 PM EDT2013-05-18 03:44:01 GMT
A couple of Good Samaritans helped rescue a 3-year-old boy's lifeless body from an Allentown creek. Their quick thinking and help from police helped bring the boy back to life.
A couple of Good Samaritans helped rescue a 3-year-old boy's lifeless body from an Allentown creek. Their quick thinking and help from police helped bring the boy back to life.