Birthdays on FOX 10 AZ AM
Want us to wish your loved one a Happy Birthday, live on "Arizona Morning"? It's easy.
Take a look at our birthday page for the instructions:
www.myfoxphoenix.com/subindex/more_azam/birthdays
You can upload your photos to us on the page. Make sure to include the name, pronunciation, city and age of the birthday person, as well as your name and contact phone number, in case we have questions. Please allow a week or more lead time to ensure your birthday wish is aired.
Q) Can birthday pictures be uploaded?
A) Yes.
*If you upload a photo with gang signs/symbols and/or insulting hand gestures, it will not be shown on the morning show or on our web site.
Q) Can birthday pictures be mailed?
A) No. We are only accepting photos submitted on our web site.
Q) If you want to wish someone happy birthday every year, do you have to send a new picture every year?
A) Yes
Q) How many birthday wishes can be sent at a time?
A) As many as you want, but please send only one photo per person.
Q) How far in advance does a birthday wish need to be sent out?
A) At least one week.
Q) I uploaded a birthday picture yesterday, but it wasn't on the morning show today. Why not?
A) We ask that birthday pictures be submitted at least one week ahead of time. We can not guarantee that every birthday wish will be aired.
Q) Will you do a belated-birthday wish?
A) No.
Q) I want to wish someone a happy birthday, but don't have a picture. Can you mention it?
A) No. We need a picture of the person having a birthday.
Q) I want to announce an anniversary. Can you do that?
A) No. We are only doing birthdays.
Q) Can you announce my pet's birthday if I send a picture?
A) Sorry, humans only.
Q) I want to see today's birthday segment online. Where is the video?
A) Go to www.myfoxphoenix.com/subindex/more_azam/birthdays
Q) Do you delete birthday segment videos off the web site after they've been announced?
A) No, the videos stay online for 1 year.
Q) I submitted a picture from my camera phone, but it looked like mush during the birthday segment. Why can't you fix my photo?
A) Pictures must be larger than 320x240 pixels (4 inches by 3 inches). If a picture is submitted that's smaller than those dimensions, the photo will appear distorted! We can not increase the size of a small photo and clear up the detail.
Q) I want to celebrate the birthday of a family member who is deceased. Will you announce his birthday?
A) No, we are only announcing birthdays of the living.
Q) When will the birthday wish air?
A) Between 9:45am - 10:00am. It will air on the person's birthday (M-F) If the birthday is on a weekend, it will air on Friday
Q) How can I get a copy of the birthday segment?
A) KSAZ FOX 10 does not sell or give away its news videotape. If you'd like to purchase a copy of a recent news story seen on FOX 10 News, here is one company that might be able to help you further:
News Clips (Video Monitoring Service) -- (602) 957-7995
*Be sure of when the segment aired. (time, date)
KSAZ FOX 10 is not affiliated with News Clips. We are not responsible for the products and services they claim to provide, and we do not receive any compensation from them for listing their name on this site. We're providing their name as a courtesy to our viewers.
Videos on myfoxphoenix.com are not available for downloading.
If you have further questions, please call FOX 10 at (602) 257-1234.
Q) Where is the link to the birthday page?
A) The link is on the Morning Show page.
Whirlybird Wednesdays
If you would like to have your school featured on Whirlybird Wednesday, contact the FOX 10 Newsdesk by calling (602) 257-1234, then option 3 or by fax at (602) 262-0181.
You can also e-mail the assignment desk at press@foxphoenix.com
Pep Rally & Whirlybird Wednesday page: http://www.myfoxphoenix.com/subindex/more_azam/hilites
Site Map
Need help finding your way around myfoxphoenix.com? Check out our Site Map. Everything on our site is listed there.
http://www.myfoxphoenix.com/subindex/about_us/site_map
Community Events
Q) I saw an ad for a FOX 10 Events. Where can I find more info about it?
A) Click on "FOX 10 Events." on the myfoxphoenix.com home page. The link is located towards the top left of the page.
A link the page is also located in the "Seen on TV" section. Just click on "Seen on TV" - it's on the blue menu bar.
Please make sure your community service events are listed on the FOX 10 and My 45 community calendar! Your event will be listed on-line and possibly on-air. It is wonderful FREE exposure for your event. It is open to all Arizona non-profit organizations.
Please write a brief paragraph with your event details, including date, time, prices, how many people you’re expecting, who the event is benefiting and where to go for more information. Send an e-mail to community@foxphoenix.com at least one month before the event. Be sure to include your contact name and phone number. Your information will also be shared with our news department for possible news coverage. Thank you!
Poll Questions
Q) Where is the poll question?
A) The poll question is on the www.myfoxphoenix.com homepage. Scroll down and you'll see it on the right side of the page. If you have a 15" monitor or smaller, you'll have to scroll the page to the right to see it.
Where should I send press releases?
Q) Where should I send press releases?
A) You can contact the FOX 10 Newsdesk by calling (602) 257-1234, then option 3 or by fax at (602) 262-0181. You can also e-mail the assignment desk at
press@foxphoenix.com.
Q) I'm having trouble viewing the videos and/or photos on the website. Why?
A) There could be many different reasons. Here's what we suggest to try. So far, these suggestions have eliminated most problems.
- Make sure you have the most up-to-date versions of the Macromedia Flash Player and Windows Media Player. If you are prompted to get the latest version, click on the link and follow the instructions to install the program.
- Some anti-virus software may interfere. Try turning off your anti-virus protection TEMPORARILY. Don't forget to re-enable it! Safety first!
- Some personal firewall software programs may interfere with viewing the videos . Try turning that off TEMPORARILY as well.
- If you are still unable to install the program(s) to view the videos, contact your anti-virus/firewall software company, your computer's manufacturer and/or internet service provider for technical support.
Troubleshooting tips:
Q) What can I do if the video stalls or is slow in playing?
A) At times the network experiences sudden surges in activity that exceed current capacity.
If you experience stalling or a poor experience, you may choose to drag the scrub button back in the program timeline below the video or wait a few minutes before viewing the programming to help alleviate the high demand and improve your personal viewing experience.
Q) Why does audio or video playback stop and/or stall?
A) Playback should not stop or stall under normal circumstances. If playback stalls, you can usually recover and begin viewing by refreshing your browser or closing your browser and opening it again. These stalls should be rare but they will happen when internet congestion prevents video delivery for an extended period of time.
Q) Why doesn't the audio and video play?
A) You may have a content filter, anti-virus application, or proxy accelerator running that is preventing the download of video content. Please turn off these services and try again. *You will also need a Broadband/High Speed (DSL or Cable) connection to watch the videos.
Q) Why does audio play without video?
A) You may be watching the webpage on a dual monitor configuration. If you are, make sure that the video is on your primary monitor.
Q) I can watch the video, but why can't I hear the audio?
A) Go to www.adobe.com/software/flash/about for the latest version of Adobe's Flash video player. The software stores its files in a temporary folder. Sometimes, a corrupt download can cause sound problems.
You can also delete your temporary internet files on your computer:
Internet Explorer: Tools -> Internet Options
Firefox: Tools -> Clear Private Data
Opera: Tools -> Delete Private Data
Safari ->Reset Safari
Q) I tried deleting the temporary internet files, but the audio still won't work? What else can I do?
A) You can also uninstall your computer's current version of Flash, then install the newest version: http://kb2.adobe.com/cps/141/tn_14157.html
Adobe also has a list troubleshooting issues and fixes on that page.
Is the mute button on the video player on? If so, click on it to turn it off.
My Dating Place
Any questions or comments regarding, or problems with the My Dating Place website should be sent to the Site Administrator: Click here to send an e-mail or call the FOX 10/My 45 Promotions Dept. at 602-257-1234.
My Dating Place Website: http://mydatingplacephx.com
Featuring local businesses on FOX 10 Arizona Morning or Evening Newscasts
Q) Does a part of your program feature local businesses? Who should I contact about this and what is their contact information?
A) You can contact the FOX 10 Newsdesk by calling (602) 257-1234, then option 3 or by fax at (602) 262-0181.
You can also e-mail the assignment desk at press@foxphoenix.com
Please remember to state the business' name, contact information, web site (if there is one)
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General info about FOX 10
Q) I'm looking for general info about FOX 10. Where can I find it?
A) Click on "About Us" for community events, sales information, job openings, EEO reports, awards and more!
What is the FOX 10 mailing address and phone number?
KSAZ-TV FOX 10
511 West Adams
Phoenix, AZ 85003-1608
(602) 257-1234
Who should I contact if I have a story you may be interested in covering?
You can contact the FOX 10 Newsdesk by calling (602) 257-1234, then option 3 or by fax at (602) 262-0181.
You can also e-mail the assignment desk at press@foxphoenix.com
*Be sure to have as many details as possible in your e-mail*
Where should I send press releases?
Contact the FOX 10 Newsdesk (see above)
NOTE: Due to the high number of e-mails, FOX 10 may not be able to respond to your questions.
Who should I contact with questions or comments regarding FOX 10 programming?
You can contact the FOX 10 viewer comment line at (602) 257-1234 ext. 203
FOX News Channel Comment Line
1-888-369-4762
FOX Network Viewer Comment Line
(310) 369-3066
FOX Network Mailing Address
FOX Broadcasting Company
P.O. Box 900
Beverly Hills, CA 90213
E-mail address: AskFox@fox.com
Web Site: www.fox.com
Where can I purchase merchandise from my favorite Fox Show?
You can check out the Fox Store online at www.foxhome.com/foxjump
Finding links, phone numbers, recipes, etc.
Q) I heard a phone number and web site on the news, but didn't write them down fast enough. Where can I find them?
A) Need to find a phone number, more information on a guest (or segment), a recipe or web site link? Check out our Seen on TV page - you'll find web site links, phone numbers, addresses and contact information mentioned during newscasts.
Click here for the Seen on TV page
Advertising Rates
Q) I need information on your advertising rates, requirements. Where can I find it?
A) Here are a few suggestions:
1. Go to this page for information: http://www.myfoxphoenix.com/subindex/about_us/sales
2. Contact the Sales Department at 602-257-1234 for details.
Getting a copy of a news story
Q) How can I get a copy of a news story?
A) KSAZ FOX 10 does not sell or give away its news videotape.
Unfortunately, we are unable to accommodate the large number of requests we receive for copies of newscasts. However, there are two local firms that can make a dub for you:
Video Monitoring Services 602-957-7995 or Media Watch AZ 602-314-6866, mediawatchaz.com.
*Be sure of when the segment aired. (time, date)
KSAZ FOX 10 is not affiliated with Video Monitoring Services or Media Watch AZ. We are not responsible for the products and services they claim to provide, and we do not receive any compensation from them for listing their name on this site. We're providing their name as a courtesy to our viewers.
Companies and individuals can not post the video they purchased from Video Monitoring Services or Media Watch AZ to a web site. Those copies can only be viewed as part of their business or personal library.
Videos on myfoxphoenix.com are not available for downloading and we do not send tapes or e-mail videos. FOX 10 does not distribute transcripts of its newscasts.
If you have further questions, please contact at FOX 10: (602) 257-1234.
Feedback, comments
Q) How can I send feedback, concerns and/or comments?
A) There are three options:
- Click on "Contact Us" (located on blue menu bar). Fill out the form.
*Note: Some firewall programs will prevent you from submitting a message, call the software company directly for technical assistance.
Make sure that your message has a topic so your mail will be directed to the right area. - Call our comment line at (602) 257-1234 ext. 203
- Leave a comment below a story by signing up for a Disqus, Twitter or Facebook account.
Older stories, archives
Q) I'm looking for a story that was on a few months ago. How can I find older stories?
A) Try our search feature! (Top of myfoxphoenix.com pages) Type in the subject you're looking for, click on the "Site" circle and then click Submit. Be sure to check the other categories when you click on "News" - you'll see a drop down menu with Local, National, World, Consumer, Off-Beat, Education for example.
There are times when FOX 10 News airs stories that include sports video or clips from TV programs (for example) Due to copyrights, we can not put those videos on our website. If you'd like to purchase a copy of a recent news story seen on FOX 10 News, here is one company that might be able to help you further:
News Clips (Video Monitoring Service) -- (602) 957-7995 *Be sure of when the segment aired. (time, date)
KSAZ FOX 10 is not affiliated with News Clips. We are not responsible for the products and services they claim to provide, and we do not receive any compensation from them for listing their name on this site. We're providing their name as a courtesy to our viewers.
If you're looking for a video that was on years ago (before FOX 10 had a website), please call (602) 257-1234.
Only on FOX, FOX FYI, Special Reports
Q) I'm looking for an Only on FOX report. Where can I find it?
A) If you need to watch a special report from the night before, on the myfoxphoenix.com homepage, look for the blue menu bar. Click on "News" and a drop down menu will appear - click on "Only on FOX"
Searching for stories
Q) I can't find a story using the search engine. Is the search function not working?
A) There are a few answers to this question:
- If the story just aired, we (producers) are still processing the video and the story isn't online yet.
- The story might already be online, but it hasn't been there long enough to register. Give it some time and it should appear.
- Try different keywords while searching. (city, subject, etc.)
- Not all stories in a newscast will be on the web site.
- There are times when FOX 10 News airs stories that include sports video or clips from TV programs (for example) Due to copyrights, we can not put those videos on our website.
If you'd like to purchase a copy of a recent news story seen on FOX 10 News, here is one company that might be able to help you further:
News Clips (Video Monitoring Service) -- (602) 957-7995 *Be sure of when the segment aired. (time, date)
KSAZ FOX 10 is not affiliated with News Clips. We are not responsible for the products and services they claim to provide, and we do not receive any compensation from them for listing their name on this site. We're providing their name as a courtesy to our viewers.
If you're looking for a news story that aired earlier than 2006 (before FOX 10 had a website), please call (602) 257-1234.
Printing articles on MyFoxPhoenix.com
Q) When I try to print an article on your site, everything comes out blank! What am I doing wrong?
A) Click on "Print this story" within the article - it's on the right side of the page. Then you should be able to print out the articles correctly.
Contest Page
Q) I saw an ad for my FOX contests. Where can I find more info about them?
A) Click on "Contests" for information. The link is located on grey menu bar on myfoxphoenix.com pages towards the top of the screen.
For questions and concerns about the contests, call 602-257-1234 and ask for the Promotions Department.
If the contest you are looking for is no longer on the website, the contest has ended.
If no contest information is listed, there are no current contests.
FOX on Demand
Q) I'm trying to find FOX on Demand to watch TV shows online. Where is it?
A) You can find the link for FOX on Demand in the Entertainment section.
Q) I can't watch the videos! I have the latest flash player installed and it still won't work! Why?
A) You need to install the Move Networks player to watch the videos. If you need installation assistance, contact askfox@fox.com
Casting Calls for FOX Shows
Q) How can I apply to be on a FOX Network show like Hell's Kitchen?
A) Check out this page: http://fox.com/casting.htm
How can I view myfoxphoenix.com on my mobile device?
On your mobile phone, go to http://wap.myfoxphoenix.com
Phone manufacturers supported: Nokia, Sony Ericsson, Siemens, LG, Motorola, Apple (iPhone), Palm (Treo), RIM (BlackBerry) and many Windows CE devices.
Viewing videos may or may not be possible, depending on the manufacturer of your phone. Myfoxphoenix.com uses Adobe Flash and Quicktime for videos. If your mobile device can not view Adobe Flash files, you will not be able to view the videos.
If you are having problems accessing web pages with your mobile device, contact your phone's manufacturer.
I can't hear the audio on FOX 10 programs
Q) I'm trying to watch FOX 10, but I don't hear anything. What's up with your audio?
A) Call your local cable service or satellite provider or the FOX 10 Engineering Department at 602-257-1234.
How long do stories & videos stay online?
Q) How long do stories & videos stay online?
A) 1 year
I can't view your HD channel
Q) I can't view your HD channel. What's up?
A) Call your local cable service or satellite provider or the FOX 10 Engineering Department at 602-257-1234.
I'm having a problem with Closed Captioning
Q) Your closed captioning system isn't working. What's up?
A) Call the FOX 10 Engineering Department at 602-257-1234 or send an e-mail to closed.captioning@foxphoenix.com.
Where is the Seen on TV section?
Q) I heard Ron Hoon say to look for a link in the Seen On TV section. I don't see it anywhere on your site. Where is it?
A) The Seen On TV section is on is on the blue menu bar on myfoxphoenix.com pages. Just click on "Seen on TV."
Why don't you have any text only stories (no video) on your site?
Q) Why don't you have any text stories on your site?
A) There are plenty of text-only stories on myfoxphoenix.com. Click on the News, Weather, Traffic, Sports, Business, Entertainment, Health.. So click around the website and explore.
Streaming Video/Newscasts
FOX 10 streams all of its newscasts.
When there is a live video online, a link to the video will be in the "Alerts"/ "Breaking News" / "Watch Live" bar on myfoxphoenix.com pages. Links to our streaming feeds are on our Site Map page. Click here.
Questions about FOX Network programming
If you have questions about FOX Network programming (such as casting calls), check out this site: http://www.fox.com/community/askfox
FOX News Channel Comment Line: 1-888-369-4762
FOX Network Viewer Comment Line:(310) 369-3066
FOX Network Mailing Address
FOX Broadcasting Company
P.O. Box 900
Beverly Hills, CA 90213
E-mail address: AskFox@fox.com
Web Site: www.fox.com
Where can I purchase merchandise from my favorite FOX Show?
You can check out the Fox Store online at www.foxhome.com/foxjump
Jobs @ FOX 10
To view our job listings, click on "About Us", look for the "Job Opportunites" section and click on "FOX 10 and My45 Jobs"
Qualified candidates should submit their resume, tape and/or portfolio (as requested) to:
Fox Studios - HR
511 W. Adams Street
Phoenix, AZ 85003-1608
Fax: 602-262-5123
For additional information, contact the Human Resources Department 602-257-1234
FOX 10 & My45 Job listings: http://www.myfoxphoenix.com/subindex/about_us/work_for_us
Volume on TV ads
Q) The volume of the commercials is so much louder than the shows that we have to continuously adjust. Is there a way to remedy this?
A) The Federal Communications Commission (FCC) does not regulate the volume of programs or commercials. FCC rules limit the amount of power that a station can transmit and the peak level of the program material. Within these limitations, however, broadcasters and program producers have considerable latitude to vary the “loudness” of the program material.
See the FCC website for more information: http://www.fcc.gov/cgb/consumerfacts/backgroundnoise.html or call the FOX 10 Engineering Department at 602-257-1234.
Can I have a copy of a video from myfoxphoenix.com and post it on...
Q) Can I get a copy of a video from myfoxphoenix.com and post it on my website?
A) No, but you can put a link to the video on your site. If you have additional questions, please call FOX 10 at 602-257-1234
How do I make the alerts stop scrolling?
Q) How do I make the alerts stop scrolling?
A) You can’t. The alerts are part of the web site’s design, and we control them. If you click on the alert, it will send you to more information about the alert.
Contacting celebrities from the FOX Network shows
Q) How can I contact an actor or actress from the FOX Network shows?
A) Please write to:
FOX Broadcasting Company
Publicity Department
Attention: (fill in the show title or actor's name)
P.O. Box 900
Beverly Hills, CA 90213-0900
Or you may e-mail: AskFox@fox.com
Be sure to include the show title or actor's name on the subject line of your e-mail.
How can I get tickets to a taping my favorite FOX Prime time show?
Q) How can I get tickets to a taping of your favorite FOX Prime show?
A) For sitcoms - please call Audiences Unlimited at 1-818-753-3470 or visit http://www.tvtix.com
* FOX dramas are closed sets and do not allow audiences to view while filming.
Why do I have to scroll horizontally to see your entire site?
Q) Why do I have to scroll horizontally to see your entire site?
A) myFOXphoenix.com is built for screen resolutions at 1024x768 and above. Our research shows that a majority of viewers are using a high-resolution screen (larger than 15" wide), so we've built our site to take advantage of that screen.
I would like a news anchor/reporter/staff member to make an appearance at an event.
All requests should be made in writing. We ask that you include the date, time, location of the event, person or people that you're requesting, what you'd like them to do, as well as approximately how long they'd be needed. We also ask that you tell us a little bit about the event and/or organization hosting the event and how many people are scheduled to attend.
You can mail or e-mail your request to the number and address below.
KSAZ-TV FOX 10
Attn: Heather Hanson
511 W. Adams St.
Phoenix, AZ 85003
(602) 252-1234
community@foxphoenix.com
Programming Questions/Concerns
Q) Who should I contact with questions or comments regarding FOX 10 programming?
A) You can contact the FOX 10 viewer comment line at (602) 257-1234 ext. 203
FOX News Channel Comment Line: 1-888-369-4762
FOX Network Viewer Comment Line:(310) 369-3066
FOX Network Mailing Address:
FOX Broadcasting Company
P.O. Box 900
Beverly Hills, CA 90213
E-mail address: AskFox@fox.com
Web Site: www.fox.com
Story ideas - who do I contact?
Q) Who should I contact if I have a story you may be interested in covering?
A) You can contact the FOX 10 Newsdesk by calling (602) 257-1234, then option 3 or by fax at (602) 262-0181. You can also e-mail the assignment desk at press@foxphoenix.com
*Be sure to have as many details as possible in your e-mail*
NOTE: Due to the high number of e-mails FOX 10 receives, staff members may not be able to respond to your questions.
Cool House segments
Diane Ryan's "Cool House" segments air every Monday on Arizona Morning. If there is a phone number or website link with the segment it will be on the "Seen on TV" page. Click on "Seen on TV" (located on the blue menu bar) or click on "Morning Show."
If you have a home (or know of one) that should be profiled in the segment, contact the FOX 10 Newsdesk by calling (602) 257-1234, then option 3 or by fax at (602) 262-0181.
You can also e-mail the assignment desk at press@foxphoenix.com and have the subject of the e-mail "Cool House Segment"
Cool House archive page: http://www.myfoxphoenix.com/subindex/morning_show/cool_house
FOX 10 studios tour
If you're interested in a tour of the FOX 10 Studios, contact Heather Hanson at community@foxphoenix.com or call 602-252-1234.
Web alerts
Q) What is a web alert?
A) When you see an icon during FOX 10 programming that pops up and says "Web Alert" it means that breaking news is happening. Check out the myfoxphoenix.com homepage to check on the latest news and videos.
FOX Merchandise
FOX 10 does not sell items you may see on TV. (coffee mugs, T-shirts, etc.) However, you can purchase merchandise from your favorite Fox shows! Check out the Fox Store online at www.foxhome.com/foxjump
Children's Programming
Q) Where can I find information about children's programming?
A) KSAZ-TV and KUTP-TV maintain reports about their educational and informational programming for children on a quarterly basis. These can be found in the Station Public File, which is available for public inspection at the station during our regular business hours.
The FCC Form 398 reports are also available for review at www.fcc.gov - for call sign, type in KSAZ or KUTP. In the filing period drop down menu, choose the time frame you're interested in.
KSAZ-TV & KUTP-TV
511 W. Adams St.
Phoenix, AZ 85003
602-257-1234
My favorite show has been cancelled. What can I do?
Q) My favorite show has been cancelled. What can I do?
A) If the show in question is a FOX Network show (airing in primetime), you can write to:
FOX Publicity
ATTN: (Show Title)
P.O. Box 900
Beverly Hills, CA 90213
Or you can e-mail AskFOX@FOX.com.
If the program in question is a syndicated show (airing outside of primetime), send a letter to:
KSAZ - TV FOX 10
ATTN: Programming Dept.
511 W. Adams St.
Phoenix, AZ 85003
I missed my favorite show. How can I get a copy?
Q) I missed my favorite show. How can I get a copy?
A) Neither KSAZ FOX 10 nor the FOX network can provide or sell videos of any shows, specials or movies that air on FOX 10, unless a special telephone number is announced at the end of the show. Our recommendation to you is to ask co-workers, friends, family and neighbors, to see if one of them taped the show you're looking for.
Your favorite show might be on FOX on Demand. You can watch it online! Go to http://www.fox.com/fod for the videos.
How can I get back to the home page?
Q) How can I get back to the home page?
A) To return to the home page, click on "HOME" - the link is on the blue menu bar.